Privacy Policy

1. Information We Collect

We collect information in the following ways:

• •Contact form submissions: When you fill out our quote request or contact form, we collect your name, email address, phone number (if provided), company name, and project details.
• •Google Analytics: We use Google Analytics to understand how visitors use our website. This includes pages visited, time on site, referring sources, device type, and approximate geographic location. This data is anonymized and aggregated.
• •Cookies: Our website uses cookies set by Google Analytics to track usage patterns. These cookies do not identify you personally. See the Cookies section below for more detail.
• •Automatically collected data: Standard server logs may collect your IP address, browser type, and pages requested. This data is used for security and diagnostic purposes only.

2. How We Use Your Information

We use the information we collect to:

• •Respond to your quote requests, questions, and inquiries
• •Deliver and improve our services to clients
• •Understand how our website is used so we can improve the experience
• •Send you marketing communications about our services, only with your consent. You may opt out at any time.
• •Comply with legal obligations

3. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information in these limited circumstances:

• •Google Analytics: Anonymized usage data is processed by Google in accordance with their Privacy Policy.
• •Email service providers: Contact form submissions may be processed through email delivery services. These providers are contractually obligated to protect your data.
• •Legal requirements: We may disclose information if required by law, court order, or to protect our rights or the safety of others.

4. Data Retention

We retain contact form submissions and client records for up to 2 years from the date of last contact, after which they are securely deleted. Google Analytics data is retained for 26 months per Google’s default settings. You may request deletion of your data at any time by contacting us.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• •Access: You may request a copy of the personal information we hold about you.
• •Correction: You may request that we correct inaccurate information.
• •Deletion: You may request that we delete your personal data.
• •Opt-out: You may opt out of marketing communications at any time by contacting us or clicking the unsubscribe link in any email we send.

To exercise any of these rights, please email us at info@mybasicllc.com.

6. Cookies

Our website uses cookies primarily through Google Analytics. These cookies help us understand how visitors interact with our site so we can improve it. The cookies set by Google Analytics include:

• •_ga — Used to distinguish users. Expires after 2 years.
• •_ga_[ID] — Used to persist session state. Expires after 2 years.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on or by adjusting your browser’s cookie settings. Most browsers allow you to refuse or delete cookies through their settings.

7. Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. Our site is served over HTTPS, and form data is transmitted securely. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact us: